
	Punchlist Manager.NET™ allows me to quickly see if our field personnel are handling customer service claims in accordance with our service procedures. The freedom to use it from any computer with internet access is valuable. And the quick, competent and reliable responses to the small problems that may occur have made Punchlist Manager.NET™ one of the best systems I have used in the last 10 years. Chris Shaull Engle Homes Customer Care Manager Englewood, CO

Support

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As part of Service Software's continued effort to improve the quality, communication and service we provide our customers, we have added a 'Client Portal' that will allow you to submit, monitor and view your support needs online.

Simply follow the steps listed below to accomplish the online connection:

1. In the address line on your web browser type in: http://support.servicesoftwareinc.com.

This will take you to the login screen where you will be able to type in the login name and password from the email.

2. You'll be able to:

Submit Requests
View Requests
Monitor Requests
Print Requests
View and print important documents, such as the current User Guide, Job and Vendor Portal Manuals, Mobile User Guide plus more.
Contact information for [Name]
Common FAQ's that customers would like to know

NOTE:

Please remember to always 'LOGOUT' by clicking on the logout button at the top right of the page.
If you'd like to change your password please email one of our Trainers with the new password you'd like and they'll be happy to update your record.
The login and password is user specific and has been assigned to the main contact/user of the program. Please notify us of any changes or updates that are needed to your customer record.

Thank you and as always we're here to provide the best quality service in the business.