With the increasing demand on Customer Service, the goal of any organization is to save time and spend less money. With Punchlist Manager.NET™, you can accomplish both.
Did you know?
If you build a hundred homes per year, your customer service team spends 4 hours per week sending vendor status reports and updating vendor records. This does not include the additional time it takes to update any notes on the items.
With Punchlist Manager.NET™ you can automatically rate your vendors based on your performance guidelines and automatically send out vendor status reports via fax or email with a customizable message.
The average customer service representative spends 2 hours per home per year just on faxing requests to vendors. This does not include the additional time it takes to correspond with the vendor and log conversations.
With the Punchlist Manager.NET™ mass faxing or emailing capability, the time spent is minimal and the correspondence is automatically logged into the homeowners file.
On Average, a Customer Service Representative spends 3 hours per home per year on Logging customer requests.
With the Punchlist Manager.NET™ online homeowner portal you can have your homeowners submit requests online, allowing your representatives more time to better manage the homeowners and their requests.
Ask your sales representative today to show you how! Call us at 800-583-8474 and select 1 for Sales or click Contact Us.
Punchlist Manager.NET™! The Power to Perform
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Estimated Annual Savings per 100 Homes Built
Automated vendor reporting savings: 208 hours
Instant Fax and Correspondence Logging: 200 hours
Online Homeowner Submissions: 300 hours
Total Estimated hourly Savings / 100 homes: 708 hours
Estimated hourly rate: $20 / Hour
Total $14,160 |